The privacy of users of our website is www.ivanakeytofit.com our primary concern. By means of organizational and technical measures, we ensure that your personal data is securely processed when using our website, to protect your privacy and to enable you to exercise your rights in accordance with the applicable regulations, in particular in accordance with the currently applicable European legislation (General Data Protection Regulation/GDPR) and in accordance with the applicable national legislation of the Republic of Slovenia, in accordance with the Consumer Protection Act (ZVPot-1), The Personal Data Protection Act (ZVOP-2), the Electronic Commerce in the Market Act (ZEPT) and the Electronic Communications Act (ZEKom-2).
The main purpose of this document is to inform you about the information we collect about you; about how we process it and how it affects you, that is, the rights that the law gives you.
1. WHO IS THE CONTROLLER AND WHO IS THE PROCESSOR OF YOUR PERSONAL DATA ON THE www.ivanakeytofit.com WEBSITE?
Your personal data is managed and processed by Idexa Consulting, poslovni služby, d.o.o., Dunajska cesta 136, 1000 Ljubljana, registration number: 7322275000, tax number: 88313069 (hereinafter: “controller“). At Idexa Consulting, d.o.o., we value your privacy, which is why we constantly strive for the highest level of protection of your personal data. This privacy policy is intended only for users of the www.ivanakeytofit.com website and sets out the rights and obligations of the controller and processors in the management and processing of users’ personal data.
The authorized person of the website operator in relation to the personal data of users is: Ivana Hadžić, e-mail address: info@ivanakeytofit.com.
A personal data processor is one who processes personal data on behalf of the controller (hereinafter: “processor“). The processor may process only those personal data and for those purposes for which it has documented instructions from the controller. The processors of personal data of the www.ivanakeytofit.com website process the personal data of users in accordance with the applicable legislation, on the basis of a contractual relationship that exists and regulates all areas of processing.
Processors of personal data of users of the www.ivanakeytofit.com website who process personal data on behalf of the controller are:
- Google Ireland Ltd., Google Analytics service – website visit analysis
Contact forms will be processed exclusively internally, without the involvement of external processors.
The Controller undertakes not to forward or transfer the personal data of users to a third country outside the European Union or to an international organization without an adequate level of personal data protection.
2. HOW DO WE USE YOUR PERSONAL DATA?
We collect your personal information when you visit our website www.ivanakeytofit.com, fill out a form on our website, contact us by email, phone, or otherwise.
You ensure the truthfulness and accuracy of the personal data you provide to us.
We use your personal data for various purposes:
| Purpose | Legal basis |
| Visiting the website. When you visit our website, we process the following personal data: IP address, information about when you visited the website, what content you viewed, which operating system, device and browser you used. You can read more about cookies and installation in the cookie policy. | This data processing is based on our legitimate interest (improving content for a better user experience). If you object to such data processing, we cannot provide you with access to the content you have requested. |
| Managing your inquiries. You can send us your inquiry in any way (via the online form on our website “contact us“, by phone, e-mail, via social networks or otherwise). We will process your personal name and surname, telephone number, e-mail address and information you entrust to us. | This data processing is necessary and justified by the pre-contractual relationship resulting from your request. |
| Order our digital products/services. We will confirm the cooperation agreement with your order or by concluding a cooperation agreement, for which we will need your personal data: name and surname, contact details, content of the agreed service. | In order to order our digital products/services and confirm the cooperation agreement, we need your personal data (name, surname, contact details). The processing of this data is based on a contractual legal basis. |
| Sending e-news. If you subscribe to receive e-news via the online form, we will send you relevant news in the field of well-being, nutrition, exercise and stress. | |
| Managing your claims (complaints). In the event that you do not meet your expectations, we will ask you for your opinion on the content of the products/services and your personal data: name and surname, contact details. | This data processing is based on our legitimate interest (improving our products/services and avoiding legal proceedings). If you object to such data processing, the management of your requests is not feasible. |
| Responding to your rights requests in relation to your personal data (see section ‘What rights do you have?’). | This data processing is based on our legal obligations and involves verifying your identity. |
In general, we undertake to collect only the personal data that is necessary for each individual purpose for which we process your data.
Certain information is marked as mandatory. They are necessary for the execution of a business agreement or to fulfill your requirements or to comply with our legal or contractual obligations. If you do not want to provide the requested information, we will not be able to process your request.
Any processing of your personal data that goes beyond our legitimate interest will only take place with your explicit consent.
You can object to the processing of your personal data based on our legitimate interest or the consent we have previously obtained from you by sending your objection to the e-mail address info@ivanakeytofit.com.
Both the controller and the processors on its behalf respect the general principles of processing personal data of users of the www.ivanakeytofit.com website, namely:
- We process users’ personal data lawfully, fairly and transparently.
- We collect personal data for purposes that are predetermined, explicit and lawful, and we do not further process personal data for other purposes, except in the case of processing for scientific or historical research purposes and for statistical purposes, under certain conditions.
- We process personal data to the smallest possible extent, for the purposes for which they are processed.
- We make sure that the personal data we process is accurate and regularly updated, and we correct or delete inaccurate data.
- We store personal data only for as long as it is necessary for the purposes for which we process them.
- We take care of the appropriate security of personal data, which includes unauthorized or illegal processing and accidental loss, destruction or damage through appropriate technical and organizational measures.
4. WHAT INFORMATION IS COLLECTED ABOUT YOU?
Personal data is data that can be used to identify a natural person. In addition to “typical” identification data, such as name, address, email address or telephone, this also includes technical data that can be assigned to a person, such as an IP address.
- Personal data for identification, for example: name, surname, address, e-mail address, telephone number.
- Business relationship data, for example: contract/invoice number, contract/invoice date.
- Business partner contact information, such as: type of information or complaint request, date of request.
- marketing information, for example: the type of marketing activity in which you were involved, the date of contact, the data collected on the websites.
In fact, all personal data is voluntary, unless we need this data for the purpose of concluding a contract, executing your requests or performing functionalities during your visit to our website, and without this data it is not possible to carry out the aforementioned purposes.
5. WHAT RIGHTS DO YOU HAVE?
Each user of the www.ivanakeytofit.com website has the following rights when using the website:
Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data for the purposes for which you gave it at any time, without affecting the lawfulness of the data processing that was carried out on the basis of consent until its withdrawal.
Withdrawal of consent to the processing of personal data does not have negative consequences or sanctions for the user.
Right of access/information: You have the right to know what personal data we collect, from what sources and for what purposes. Accordingly, we allow you to contact us at any time and request that we provide you with this information.
Right to rectification: you have the right to request the rectification of any errors in your personal data. It is our duty to ensure the accuracy of the personal data we process, which we strive to do every time we contact you. However, despite our efforts, some of the data we process may be inaccurate. We undertake to comply with your request for rectification of data in this case.
Right to erasure / to be forgotten: you have the right to request that we delete your personal data. We are obliged to comply with your request, unless we are required to keep the data in accordance with the law. We undertake to delete or anonymize your personal data related to the processing for which you have given consent from all databases.
Right to data portability: You have the right to request that your personal data be provided to you in a structured and commonly used format. We will only send you personal data that you have provided to us or that we have obtained from publicly available sources or from our partners.
Right to restriction of processing: in certain cases, you have the right to restrict the processing of your personal data. We have conducted an in-depth review of our purposes and means of processing and have not found any cases that require data restriction. Any requests under this right will thus be treated as a withdrawal of consent or an objection to our legitimate interest, which means that we will no longer send you any communications other than the most urgent ones.
Right to object: You have the right to object to any processing. Any objection will be treated as a withdrawal of your consent or an objection to our legitimate interest, which means that we will no longer send you any other than the most urgent communications.
Automated decision-making: We do not carry out automated decision-making.
You can object to the processing of your personal data based on our legitimate interest, or you can withdraw your consent at any time.
Right to lodge a complaint with a supervisory authority: In cases where the user suspects that the processing of his/her personal data violates the legislation in the field of personal data protection, he/she has the right to file a complaint with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, Republic of Slovenia or on the phone number: 00 386 (0)1 230 97 30 or on the e-mail address: gp.ip@ip-rs.si. Before each application, please contact us so that we can solve your problem together.
In cases of complaint, the controller may request additional data from the user for the purposes of reliable identification in the event of exercising rights related to personal data. The controller may reject the user’s request only if it proves that it cannot reliably identify the individual.
The Controller undertakes to act without undue delay at the request of the User, by which the User exercises his/her rights in relation to personal data, without undue delay and no later than one month from the receipt of the User’s request. We cooperate with the competent regulatory authorities when resolving complaints regarding the processing of personal data that we cannot resolve directly with you.
You can exercise your rights under the protection of personal data by informing us of your decision at the e-mail address www.ivanakeytofit.com.
If you have any questions about data processing or your rights, or in the event of misuse of your data, please contact the Data Protection Officer at www.ivanakeytofit.com.
6. HOW LONG DO WE KEEP YOUR DATA?
The operator and processors of the website www.ivanakeytofit.com store users’ personal data only for as long as necessary to fulfill the purpose for which the data was collected. After this period, we permanently delete or anonymize them so that the identification of the user is no longer possible.
- Personal data processed on the basis of the law is stored in accordance with the legal provisions.
- We store the data necessary for the execution of the contractual relationship until the end of the contract and for the duration of the limitation period for any claims.
- Contractual documentation (invoices, credits, confirmed offers, orders) is kept for up to 10 years, in accordance with tax and accounting legislation.
- The data obtained on the basis of consent (e.g. subscription to the newsletter) is stored until the consent is withdrawn or for a maximum of 10 years, whereby it is deleted before the expiry if the purpose of the processing has already been achieved or if the law so provides.
The Controller ensures that personal data will be protected and will not be forwarded to third unauthorized persons, unless required by the competent state authorities or there is a suspicion of misuse.
The Controller may transfer personal data to contractual processors, who process them exclusively on behalf of the Controller and in accordance with the provisions of the Privacy Policy. Processors store data only for as long as necessary to fulfil the purpose and do not use them for their own purposes.
The Controller will not transfer personal data outside the European Union or to international organizations without an adequate level of personal data protection.
7. UPDATING THE PRIVACY POLICY
The operator of the www.ivanakeytofit.com website undertakes that any change to the privacy policy will be published on this website. By using the http://www.ivanakeytofit.com website, the user confirms that he accepts and agrees with the entire content of the privacy policy.
Last updated: April 2026.
